Who We Are
Effective Date: February 11, 2025
Last Updated: February 11, 2025
High Tide Wellness LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [hightidewellness.co] (the “Site”) and use our services. By using the Site and our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Personal Identifiers: Name, email address, and phone number.
- Payment Information: Credit card details and billing information, processed securely through our third-party payment processor, Stripe. We do not store payment information on our systems.
- Technical Data: Information collected automatically through cookies and tracking technologies, such as Google Tag Manager and Meta Pixel, including IP address, browser type, and browsing behavior.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage wellness consultations and appointments.
- To process payments and complete transactions.
- To communicate with you, including sending marketing materials (you may opt out at any time).
- To improve our Site and services.
Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
- Service Providers: We share your name and email address with payment processors (e.g., Stripe) and email marketing tools to facilitate payments and communications.
- Legal Obligations: We may disclose your information if required by law or to protect our rights and safety.
Data Storage and Security
- Storage: Client data, including wellness consultations and case files, is stored locally on password-protected and encrypted systems.
- Security Measures: We implement reasonable security measures to protect your data, including encryption and password protection. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
- Access and Corrections: You may request access to your personal data or request corrections by contacting us.
- Opt-Out of Marketing: You may opt out of marketing communications by sending an email to [Insert Email Address].
Legal Compliance
- Data Breach Notification: In the event of a data breach, we will notify affected clients promptly.
- Children’s Privacy: We do not knowingly collect data from minors under the age of 18.
Third-Party Links
Our Site may contain links to third-party websites, such as Stripe for payment processing. We are not responsible for the privacy practices or content of these third-party sites.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email. Your continued use of the Site and services constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
High Tide Wellness LLC
[Insert Address]
[Insert Email Address]
[Insert Phone Number]